Aye, dead on

After I bought my car, the salesman told me customer services were going to call me some time in the near future to know whether I was satisfied with how the purchase process had gone. The only thing he asked from me was to, instead of using expressions such as “aye, dead on”, just say “I am very satisfied with the process”. Apparently the headquarters are not familiar with Northern Irish slang and rate “aye, dead on” as “bad”.

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